Request
Customer picks the item and a reason. We check the 7-day window before anything moves.
LIVE · RETURNS CENTRE, BAY 04
Sent back. Sorted out.
ReturnLoop takes a return from a customer's doorstep to a graded, refunded, back-on-the-shelf item. Every scan, stamp and rupee on record.
HOW A RETURN FLOWS
How a return flows
Pickup
An agent collects it at a slot the customer chose. Miss us twice and the return is cancelled.
Check-in
The parcel lands at the centre and joins the QC queue, oldest first.
Grade
An inspector ticks the checklist and stamps A, B or C. The stamp decides where it goes.
Refund
Money goes back the moment the item reaches its shelf, workbench or skip, worked out to the rupee.
QC / THE STAMP DECIDES
Three grades,
three fates.
A
Back on the shelf.
Sealed, tagged, spotless. It's restocked the same day and the customer gets every rupee back.
B
Off to the bench.
Scuffed or missing a tag. A technician fixes it, QC checks it again, and 70% goes back once it passes.
C
End of the line.
Beyond repair, so it's scrapped. If it arrived damaged or was the wrong item, that's on us: full refund anyway.
₹12,683
REFUNDED, TO THE RUPEE
6
RETURNS LOGGED
4
ITEMS BACK ON SHELVES
5
REFUNDS SETTLED
RETURN LABELRL-0007PRIORITY
FROMYouAnywhere we deliver
TOReturnLoop CentreBay 04, Bhiwandi, MH 421302
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